Hi, I'm Emily.
I am a UX designer and developer with over 5 years of professional digital service experience currently based in Bath , UK.
I am passionate about creating software that is focused on the people who use it. I keep accessibility at the forefront of everything I do.
Some of my projects
Civica Design System
A design system to unify the suite of Civica products through cohesiveness, accessibility and user experience best practices.
My role
- Lead UX designer
- Front-end developer
- Client integration
Outcomes
- Rapid uptake
- Product consistency
- WCAG AA upskilling

Flybe
Collaboration with Flybe's eCommerce and digital team to provide UX designs and UI assets, including a full redesign of the flight booking system.
My role
- UX designer
- CSS developer
- Visual and product designer
Outcomes
- Improved SEO
- Increased KPIs
- Integrated platform

Virgin Connect
Unifying Flybe's digital products to meet Virgin Connect brand guidelines through accelerated transformation.
My role
- UX designer
- CSS developer
- Visual and product designer
Outcomes
- Fast brand integration
- Accelerated development
- Modern component library

Civica Pay eStore
Modernisation of the Civica eStore service, enabling residents across the United Kingdom to pay for local services.
My role
- UX designer
- Accessibility consultant
- Design system specialist
Outcomes
- WCAG AA compliance
- Improved checkout journey
- Positive user feedback
OPENRevenues
Replatforming Civica's OPENRevenues cloud-based revenues and benefits citizen portal from a GUI to a responsive web application.
My role
- UX designer and developer
- Accessibility consultant
- Design system specialist
Outcomes
- Reduced task time
- Recgonisable experience
- UX team growth
About me
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